Returns & Refund
We want you to be completely satisfied with your purchase from Oking Habib. Please read our returns policy carefully to ensure a smooth return process.
30-Day Return Policy:
We offer a 30-day return policy from the date your order is received. Unfortunately, if more than 30 days have passed since your order was received, we are unable to offer you a refund. To be eligible for a return, your item must be unused, in its original packaging, and accompanied by any company tags or tickets. Additionally, you must provide a receipt or proof of purchase to process your return.
Free Returns:
We offer free returns for all authorized returns within the continental United States. To initiate a return, please contact us at okinghabib160@gmail.com to receive a Return Merchandise Authorization (RMA#). Once approved, we will generate a FREE UPS prepaid label and email it to you. Simply print the label, attach it to your package, and return the items within 30 days of receiving the label. Upon receipt of the returned items, we will process the return and refund the balance back to your account.
Please note that free return labels are only available for items being shipped within the 48 continental states.
For any further assistance or inquiries regarding returns, please don't hesitate to contact us at okinghabib160@gmail.com. Please include your Order#, items returning, and the reason for the return when reaching out to us.